Terms & Conditions

Welcome to Dragonberry | Trend Setting Across the World!

These Terms and Conditions outline the rules and regulations for the use of Dragonberry USA's website ("we," "us," or "our"), operated by Phynix Inc., New York, USA, and located at https://dragonberry.us.

By accessing or purchasing from our website, you agree to accept and comply with these Terms. Please do not continue to use the site if you do not agree to all of the terms stated below.

1. Cookies

Our website uses cookies to enhance your browsing experience. By using our site, you consent to the use of essential cookies required for its operation. Optional or third-party cookies (such as analytics or embedded content) may also be used to improve performance and marketing effectiveness. You can disable non-essential cookies in your browser settings.

2. Intellectual Property

All content, images, logos, graphics, text, and design elements appearing on this site are the exclusive property of Dragonberry USA and/or its licensors. All rights are reserved.

You may access this content for personal, non-commercial use only. You must not:

- Reproduce, republish, or distribute site content without written consent

- Use our trademarks, logos, or imagery for advertising or resale

- Modify or replicate product descriptions, photography, or brand materials

Any unauthorized use of Dragonberry's intellectual property may result in legal action.

3. Purchases and Payments

All payments are securely processed through Stripe in United States Dollars (USD).

We do not store customer payment information. By completing a purchase, you confirm that the details provided are accurate and that you are authorized to use the chosen payment method.

4. Returns and Refunds

We take pride in the quality of our products and comply with U.S. consumer protection guidelines.

If you receive a faulty, defective, or incorrect item, please notify us within 7 days of delivery at support@dragonberry.us with your order number and photos of the issue.

- Change of Mind: We do not offer refunds or exchanges for change of mind, wrong size, or color preference.

- Condition: Items must be unworn, unwashed, unused, and returned in their original packaging with all tags attached.

- Return Shipping: Customers are responsible for return courier costs unless the item is confirmed faulty or incorrect.

- Faulty Items: If approved, we will repair, replace, or refund the item in accordance with U.S. consumer standards.

- Final Sale Items: Sale and promotional items are final sale and cannot be returned or exchanged unless faulty.

5. Shipping

Orders are processed in the order they are received. Estimated delivery times are provided at checkout but may vary depending on courier operations.

Dragonberry USA is not responsible for delays, damages, or lost parcels once an order has been dispatched and handed to the shipping carrier.

6. User Comments and Reviews

Parts of this website may allow users to post comments or reviews.

By posting, you grant Dragonberry USA a non-exclusive license to use, display, reproduce, and distribute your content across our platforms.

You warrant that:

- Your comments are your own and do not violate any third-party rights;

- They are not defamatory, unlawful, or misleading;

- You will not use our platform for commercial solicitation or spam.

We reserve the right to moderate or remove any content deemed inappropriate or in violation of these terms.

7. External Links

Our site may contain links to third-party websites for convenience or informational purposes. We do not endorse, monitor, or accept responsibility for any content or actions of linked websites. Use of external sites is at your own risk.

8. Limitation of Liability

To the fullest extent permitted by U.S. law:

- We are not liable for indirect, incidental, or consequential damages arising from your use of this site or products purchased.

- We make no warranties about uninterrupted access, error-free performance, or completeness of the website's information.

- Nothing in these Terms limits our liability for death, injury, fraud, or any matter that cannot be excluded under applicable law.

9. Indemnity

You agree to indemnify and hold harmless Dragonberry USA and Phynix Inc. from any claims, losses, liabilities, or expenses arising out of your misuse of the website, breach of these Terms, or violation of any law or third-party rights.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of New York, United States. Any disputes will be subject to the exclusive jurisdiction of New York courts.

11. Changes to Terms

Dragonberry USA reserves the right to amend or update these Terms & Conditions at any time without prior notice. The most current version will always be available on our website. Continued use of the site after changes are posted constitutes acceptance of the revised terms.

12. Contact Us

For all customer or website-related inquiries, please contact us at:

support@dragonberry.us

© 2025 Dragonberry.us| USA, Canada | Operated by Phynix Inc., New York, USA. All Rights Reserved.