Returns & Refunds policy

We want you to love every DRAGONBERRY® piece you receive. If something isn't quite right, here's how we can help.

DRAGONBERRY® United States

We believe shopping should be smooth and hassle-free.

If something isn’t right, we’ll resolve it quickly.

How it works

Contact us within 7 days of delivery

Provide a photo or short explanation

We’ll arrange a replacement or suitable solution

Where possible, we aim to resolve issues without requiring a return.

Additional Information

Some cases may require review before resolution

Final outcomes are handled in accordance with applicable consumer regulations

Change of Mind

We do not offer refunds or exchanges for:

Size selection

Color preference

General change of mind

Contact: support@dragonberry.us

Important Notes

- Returns without prior authorization cannot be accepted.

- Keep your courier tracking number — we're not responsible for parcels lost in transit.

- Refunds (where applicable) are processed to your original payment method via Stripe.

Thank you for shopping with DRAGONBERRY® | Trend Setting Across the World.

We appreciate your support and are committed to ensuring your experience with us is as seamless as possible.

© 2025 DRAGONBERRY® | USA| Operated by PHYNIX INC., New York, USA. All Rights Reserved.