Privacy Policy

Dragonberry | Trend Setting Across the World is owned by Dragonberry USA, operated by Phynix Inc., New York, which is the data controller of your personal information.

Effective Date: November 2025

Welcome to Dragonberry | Trend Setting Across the World!

This Privacy Policy explains how Dragonberry USA ("we," "us," or "our") collects, uses, and protects your personal information when you visit or make a purchase from https://dragonberry.us.

By using our website, you agree to the practices described below.

1. Information We Collect

When you visit our site, we collect certain information to operate effectively and enhance your shopping experience. This includes:

a. Device Information:

- Browser type, IP address, time zone, and cookies installed on your device.

- Pages or products viewed, referring websites, and interactions with our site.

b. Order Information:

When you make a purchase or attempt to make a purchase, we collect:

- Your name, billing and shipping addresses, email address, and phone number.

- Payment details (processed securely via Stripe — we do not store full card numbers).

- Purchase history and order details.

c. Optional Information:

If you subscribe to our newsletter, create an account, or contact us, we may also collect your preferences, feedback, or communication history.

2. How We Use Your Information

We process your data to:

- Fulfill and manage orders, payments, and deliveries.

- Communicate with you about orders or inquiries.

- Send marketing or promotional emails (only if you've opted in).

- Improve our website, services, and user experience.

- Prevent fraudulent activity and ensure transaction security.

We collect only what is necessary for these purposes and never sell or rent personal data to third parties.

3. Cookies

Our website uses cookies and similar technologies to:

- Enable essential functionality (cart, checkout, account access).

- Analyze performance and improve usability.

- Personalize product recommendations or marketing (where consented).

You can manage or disable non-essential cookies in your browser settings at any time.

4. Data Sharing

We may share your data with trusted partners who assist in operating our business, including:

- Stripe (secure payment processing)

- Shopify/Hostinger (website hosting and analytics)

- Shipping and fulfillment partners (for order delivery)

All partners adhere to applicable privacy laws and handle data only for their specific contracted purpose. Some data may be transferred to servers outside your state or country (e.g., to the U.S. or the E.U.) under secure and lawful conditions.

5. Data Retention

We retain personal data only as long as necessary to fulfill orders, comply with legal obligations, or resolve disputes. You may request deletion of your data at any time by contacting support@dragonberry.us.

6. Your Rights (CCPA & General U.S. Privacy Rights)

Depending on your location, you may have the right to:

- Access the personal data we hold about you;

- Request correction or deletion of your data ("right to be forgotten");

- Opt out of data sharing for marketing purposes;

- Withdraw consent for marketing communications;

- Request information on how your data has been used or shared.

Requests can be made via support@dragonberry.us. We will verify your identity before fulfilling requests as required by law.

7. Data Security

We maintain administrative, technical, and physical safeguards to protect your data from unauthorized access or disclosure.

This includes SSL encryption, secure servers, and restricted internal access.

While no online system can guarantee complete security, we take all reasonable steps to keep your information safe.

8. Links to Other Websites

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before sharing any personal information.

9. Legal Disclosure

We may disclose your information where required by law, court order, or to protect our legal rights, property, or safety, or that of others.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect legal, operational, or regulatory changes. The latest version will always appear on this page, with the effective date indicated above.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

support@dragonberry.us

© 2025 Dragonberry.us| USA, Canada | Operated by Phynix Inc., New York, USA. All Rights Reserved.